Which of the following best describes a grievance?

A grievance is best described as a formal, written complaint that typically addresses an issue related to working conditions, policies, or disputes within an organization. This type of complaint requires documentation and usually follows established procedures for resolution, making it a more serious and structured form of addressing concerns compared to informal, verbal, or anonymous complaints.

A written grievance allows the individual to precisely articulate their concerns, providing clarity and a tangible record that can be referred to during the resolution process. The formal nature of a written grievance is essential as it initiates a systematic approach to resolving the issue at hand, often involving specific timelines and responses from management or human resources.

In contrast, informal complaints may not follow any structured protocol and can be expressed verbally without documentation, while verbal complaints often lack the necessary formality and may not engage the formal grievance process. Anonymous complaints can be difficult to address since they don't allow the organization to fully understand the context or engage with the individual making the complaint. Thus, a written complaint encapsulates the seriousness and formality that characterize a grievance.